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2019-2020 Acura RDX Infotainment System Defect Class Action

Goldenberg Schneider has filed a putative class action alleging that Acura knowingly sold its 2019-2020 RDX vehicles with defective infotainment systems. According to the lawsuit filed on July 11, 2019, in the U.S. District Court for the Central District of California, owners and lessees of the affected vehicles report that the infotainment system – an integrated in-vehicle communication, navigation and entertainment system – behaves erratically, malfunctions and freezes, thereby distracting the driver and posing a safety hazard. The defect can cause the infotainment system to crash while the vehicle is in motion, rendering the navigation and other dashboard features to become inoperable. The defect can also cause the infotainment system to remain on even after the vehicle is turned off, thereby draining the vehicle’s battery. The lawsuit alleges Acura breached its own warranty by simply replacing defective parts with equally defective parts, thereby leaving consumers caught in a cycle of use, malfunction and replacement.

The lawsuit further alleges that Acura distributed pre-release promotional materials to dealers touting that the vehicles would feature Android Auto compatibility, knowing that those dealers would in turn pass that information on to consumers to promote the vehicles. But when the vehicles went on sale in 2018, they came equipped with Apple CarPlay but not Android Auto. Acura claimed at the time that Android Auto compatibility was temporarily delayed but promised prospective buyers and lessees that Android Auto would be made available to all 2019-2020 RDX vehicles through a software update “soon.” Yet more than a year has passed since the 2019 RDX vehicles were released, and vehicle owners and lessees are still waiting to receive the important feature Acura promised.

The lawsuit seeks both monetary reimbursement for those who purchased or leased an affected vehicle and also seeks action from the court barring Acura from continuing to sell vehicles with the defective infotainment system.

If you or anyone you know purchased or leased a 2019-2020 Acura RDX vehicle and would like additional information about your legal rights, we would be pleased to discuss the matter with you. You can contact the attorneys at Goldenberg Schneider, LPA, by calling 513-982-1569 or by sending an email to [email protected].

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