American Water Works Company Inc. Data Breach Investigation

American Water Works Company Inc. exposed sensitive personal information of millions of customers across the U.S. as a result of a cybersecurity incident, discovered on October 3, 2024. The water utility company failed to implement industry standards to protect its customers’ data, including encrypting or redacting sensitive information. The New Jersey-based water and wastewater utility company serves more than 14 million people across 14 states. The cyber incident exposed sensitive personally identifiable information that could be used to identify, contact, or locate a person. This information includes names, addresses, phone numbers, dates of birth, Social Security numbers, driver’s license information, and financial information. If you or someone you know receives a notification letter about the data breach and would like additional information about your legal rights, you can contact Goldenberg Schneider, LPA by calling 513-982-1569, sending an email to [email protected] or completing the “Contact Us” form to the right.